Sometimes, we’ve noticed that using the enter or tab key to search stops working in PayGo WebDirect.

We’ve noticed that when logging into PayGo, if you see the following on the screen, this is an indicator that searching via enter or tab will not work after you log into PayGo.

We have found that clearing your Browser History will often resolve the issue. 

To resolve, do the following:

1. Log out and quit PayGo WebDirect
2. Clear Your Browser’s History

For Macintosh Safari:

Instructions on How to Clear History

For Macintosh Chrome:

Instructions on How to Clear History

For Windows Chrome:

Instructions on How to Clear History

For Windows Internet Explorer:

Instructions on How to Clear History

3. Launch PayGo WebDirect