If your store offers layaway or Hold transactions, you can easily post customer payments to the held merchandise!
NOTE: For convenience, your PayGo software refers to both held transactions and layaways as Holds.
To post a payment to a sale on hold, you can either click the Open Sales button on your Sale Screen, or click the Open Sales button at the top of your central Sales screen, accessed via the Menu. This will take you to the Sales List screen, where you will select the transaction you want to add the payment to.
TIP: To make searching for the transaction easier, you can click on Invoice Number, which will sort the list numerically, or Customer Name, which will sort the list alphabetically, at the top of the transaction list. Click on the transaction, and that will bring you to your Sales Screen.
In the Sales Screen, enter the payment as you would on any other transaction, and click either the Post No Print or Post & Print buttons. You will see a pop-up message that reads, “The amount received does not equal the amount due. The invoice cannot be posted.” Click the Put on Hold button, which will take you to a second pup-up message that reads, “Do you want to post the open payments on this invoice?” Click Yes. The payment will now post to the held transaction. From there, you can exit out of the Sales Screen.